FAQ

Upload only that page.

If you upload the entire document, the system will calculate the full price.

Use a free tool (like I Love PDF) to extract the page you need.
A clean file ensures accurate pricing and faster delivery.

No.

You can upload multiple files at once.
The system will analyze everything and generate one clear quote.

Just make sure you remove any unnecessary pages.

The price depends on:

• number of pages (1 page = 1500 characters with spaces) 
• language combination 
• urgency  

Upload your document to receive an exact price instantly.

Because speed and transparency matter.

Instead of waiting for a manual quote, you can:

• upload your document 
• receive a price immediately 
• place your order online 

Your translation is still completed and certified by a court-appointed sworn translator in Zagreb.

Yes.

We translate both:

• the original document 
• the Apostille (if required) 

If you’re unsure what is needed, simply upload your document and we’ll guide you.

Yes. But you need to go to the Send Request page and fill in the form there.

To arrange a sworn interpreter, provide:

• date of the event 
• location  
• language combination 

We will confirm availability and send you an offer.

You can still upload it.

We will review your document and inform you:

• whether certification is required 
• what type of translation you need 

That’s not a problem.

Upload the document, and we will:

• identify the language 
• assign the appropriate sworn translator 

Each certified translation includes a QR code that allows:

• verification of authenticity 
• confirmation of origin 
• easier access to additional copies 

This adds an extra layer of security and transparency.

Yes.

You order, the system will process the price, we'll get back to you with your translation in most cases the very same day.

Yes.

Our translations are completed by officially appointed sworn translators and are accepted by:

• courts  
• embassies  
• ministries
• universities

The process is simple:

1. Upload your document 
2. Receive your price instantly 
3. Confirm your order 

Upload your document anyway.

We will review it and guide you through the next steps.

Because only a sworn translator can provide:

• legal validity 
• official certification 
• acceptance by authorities 

AI tools cannot certify documents or guarantee acceptance.

Yes.

Just let us know in advance.

We can arrange:

• pickup at reception
• or authorize another person to collect it

Not a problem.

We can:

• send everything digitally
• or deliver the original via courier

You don’t need to step into the office unless you want to.

Yes.

Just send your company details when ordering, and we will issue an R1 invoice accordingly

No.

Each translation is archived and linked to a QR code.

You can request additional copies anytime—without repeating the whole process.

Yes—and most clients do.

You can:

• receive a scanned version immediately
• and get the original delivered or picked up later

Yes.

You can receive:

• a scanned certified translation
• with an authorized digital signature
• via email or secure link

This is ideal if you don’t need the physical original immediately.

You have three options:

• pick it up in person at our office in Radnička 39, 2nd floor (working days 08:00–16:00)
• arrange courier delivery to your address
• collect it at the reception desk (with prior notice)

If you need the original, say it upfront—we prepare it accordingly.

Yes—but only in your favor.

Clients referred by Integral Edu have a special price arrangement with us.

Just upload your document as usual and mention Integral Edu in your request (or select it if available in the system).

We will automatically apply:

• agreed pricing
• specific document requirements (if applicable)
• priority handling where needed

Yes.

Clients referred by Integral Edu benefit from a special price arrangement for certified translations.

For a limited period, certified translations from Croatian into:

• English
• Italian

are priced at 22 EUR per page (1500 characters with spaces)

The special arrangement includes:

• certified translation by a sworn translator
• printed and/or digitally signed version
• fast turnaround times
• delivery options (courier or pickup)
• support with preparing and understanding your documents

Just mention Integral Edu when uploading your document or in your request.

That’s it.

The system or our team will apply:

• the agreed pricing
• priority handling
• any specific requirements for student documentation

Primarily yes.

This arrangement is designed for students preparing documents for studying abroad, including:

• transcripts
• diplomas
• certificates
• confirmations

If your documents fall into this category, you’re exactly who this is for.

Yes.

Nothing changes in terms of quality or legal validity.

Your translation is still:

• completed by a court-appointed sworn translator
• fully certified
• accepted by universities, embassies, and institutions

The only difference is the price.